When placing an order for a custom or out of stock item, you will receive a message during your checkout process notifying of how long the estimated shipping time is for that item. Please note that although we do our best to get your order produced and shipped as soon as possible, these shipping times are estimates only as shipping time may vary. Production times may vary slightly due to production back log, variances in shipping line schedules and other factors that may not be within our control.
All custom orders (items not in-stock at the time you are ordering it) must be paid in advance and are non-refundable. Please allow for variations in color as your computer's monitor may not accurately represent actual colors of the materials used. Slight variances in colors or variances in dimensions of up to 10% is considered normal and will not be accepted as defective.